Care, support and staffing solutions for complex social care needs.
Velox supports local authorities, ICB teams, care providers and families with care, support and staffing solutions across social care settings, including individual care packages, community-based support, crisis intervention and flexible staffing solutions.
We provide skilled support workers and specialist care staff across home, community, residential services, supported living and other care settings.
Care and support across adult and children's social care
Velox provides care, support and staffing solutions across social care settings, supporting individuals, families, local authorities, ICB teams and care providers across the UK.
We provide support at home, in the community and across a range of adult and children's social care settings, including supported living, supported accommodation, residential services and existing care services.
Our teams work with children, young people and adults who may need additional support with behavioural challenges, learning disabilities, autism, mental health needs, family circumstances, placement instability, crisis situations or changes in care arrangements.
Local authorities
Responsive support for urgent referrals, complex needs, family support, placement pressure and staffing requirements.
ICB and NHS teams
Specialist support for adults and young people with complex care needs, transition requirements and community-based support needs.
Care providers and residential services
Temporary, permanent, urgent and planned staffing solutions across adult and children's social care settings.
Families and individuals
Person-centred support shaped around individual needs, preferences, goals and wider care plans.
Support that goes beyond filling shifts
Velox is built for services that need more than names on a rota.
We provide skilled support workers and specialist care staff who understand the setting, the risks and the importance of safe, consistent and person-centred support.
Our role is to help services maintain stability, reduce pressure and deliver reliable support when care needs become urgent, complex or difficult to manage.
Why services choose Velox:
Care and support provision
We support individual care packages, community-based support, family support, crisis response and complex needs provision.
Suitable people, not just available people
We match staff to the individual, the setting and the support required, considering experience, suitability, training and the nature of the care environment.
Rapid response when pressure is high
We can support urgent referrals, placement instability, workforce gaps, transition periods and crisis situations.
Experience across complex needs
Our teams support people with learning disabilities, autism, mental health needs, complex behaviours, SEMH needs and other support requirements.
Flexible support models
We can work within existing services or support more managed provision, depending on the person's needs and the commissioning arrangement.
Clear communication and oversight
We stay involved, keeping communication open with professionals, families and services so support remains consistent and accountable.
"Velox provided immediate, highly qualified staff during a critical shortage. Their compliance and oversight are unmatched."
Commissioning Manager
Local Authority
"When we needed to stabilise a complex placement urgently, Velox delivered the right personnel within hours."
Service Director
Social Care Trust
"Velox understands the pressures that domiciliary care teams face. They have consistently provided staff who are suitable, compliant and ready to work from day one."
Registered Manager
Domiciliary Care Provider
"We needed support at short notice for an adult with complex needs. Velox responded quickly, matched us with the right worker and stayed in contact throughout the placement."
Care Coordinator
ICB Commissioning Team
Trusted by services across the UK
Local authorities onboarded
Hours of support delivered
Out-of-hours and rapid-response support
Care, support and staffing solutions
How referrals work
We keep the process clear, quick and practical.
Send a referral
Local authorities, ICB teams, care providers or families can contact Velox with the support requirement.
This may include details about the person's needs, location, risks, current setting, support hours, start date and any existing care plans.
We review the need
Our team reviews the referral to understand the individual's needs, the setting, the level of support required and any risks or safeguarding considerations.
Where needed, we will clarify details before support is arranged.
Suitable support is identified
We identify suitable support workers or specialist care staff based on experience, training, availability and suitability for the individual and setting.
This is not just about filling a shift. It is about putting the right people into the right environment.
Support is mobilised
Once agreed, Velox mobilises support quickly, whether for urgent cover, planned care, a short-term arrangement or longer-term provision.
We maintain communication and oversight
Our team remains available for updates, feedback, quality assurance and ongoing communication throughout the support arrangement.
Safe, consistent and accountable support
Velox is committed to delivering care and support that is safe, responsive and person-centred.
We are currently applying for CQC registration as part of the continued development of our adult social care and care-at-home provision. As our registration progresses, the website will be updated with the relevant details.
Our approach is built around safer recruitment, staff suitability, quality assurance, clear communication and ongoing oversight.
Our quality approach includes
Safer recruitment and checks
We review candidate suitability through employment history, right-to-work checks, references, DBS checks where required, training review and interview.
Staff matched to the setting
We consider the individual's needs, the setting, the level of support required and the experience needed before allocating support.
Person-centred support
Support is shaped around the person's needs, preferences, goals, routines and wider care plan.
Ongoing oversight
We maintain communication with services and professionals to support continuity, consistency and quality.
CQC development
Velox is developing its adult social care provision in line with CQC expectations around safe, effective, caring, responsive and well-led support.
Speak to Velox
For referrals, staffing support, candidate registration or general enquiries, contact the relevant team below.
Referral Enquiries
socialcare@veloxhealthcare.co.ukRecruitment Enquiries
recruitment@veloxhealthcare.co.ukGeneral Enquiries
enquiries@veloxhealthcare.co.ukMain Line
020 8146 1676Out-of-hours
020 8146 1676